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EMOGU-seminar: Balancing control and recognition - interpersonal emotion management of volunteers in disasters.

Seminarium

Sara Uhnoo and Sofia Persson, Dept. of Sociology and Work Science, University of Gothenburg. Discussant: TBA

Authorities need help in disaster situations, however, the inflow of personnel and other resources may constitute a liability and hence pose an involvement/exclusion paradox to professional responders (ORs). Drawing on sociology of emotions, our objective is to investigate ORs´ interpersonal emotion management in interactions with SVs during disasters. The matter is discussed in relation to a specific disaster operation. Drawing on qualitative interviews with personnel from the fire and rescue services and volunteers involved in the management of a large-scale forest fire in Sweden, we show that the emotion management done by ORs in interactions with volunteers is about balancing control and recognition of volunteer activities. Arguably, emotion management is a crucial aspect of the interaction between professionals and volunteers during disasters, with important implications for disaster management, and for the legitimacy of the authorities in the eyes of the citizens.

Datum: 2019-10-25

Tid: 13:15 - 15:00

Kategorier: Samhällsvetenskap

Plats: F 417

Kontaktperson: Åsa Wettergren

Sidansvarig: Lars-Olof Karlsson|Sidan uppdaterades: 2011-12-21
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